Delete Your Account
Last updated: July 25, 2026
1. In-App Deletion
The fastest way to delete your account is through the app:
- Open Graven Pall on your device
- Tap the ? tab at the bottom of the screen
- Scroll down and tap Delete Account
- Confirm by entering your password (email accounts) or typing DELETE MY ACCOUNT (Google accounts)
Your core account and gameplay records described below will be permanently deleted immediately. Limited event and diagnostic or security records are handled as described in Section 4.
2. Email Request
If you cannot access the app, you may request account deletion by emailinggravenguy@gravenpall.comwith the subject line "Account Deletion Request".
Please include the email address associated with your account. We will process your request within 30 days.
3. What Gets Deleted
Account deletion permanently removes these core records:
- Your user account and login credentials
- All characters and gameplay progress
- Inventory, currency, and quest data
- Bug reports submitted by you
- Player reports involving your character
4. Data Retention
In-game event logs (chat messages, action history) may be retained for up to 90 days after account deletion for moderation and abuse prevention purposes. Character names in retained events are replaced with "[Deleted]".
Minimized diagnostic and security logs may temporarily retain an account or network identifier or error context after deletion. These records are kept in bounded log files and removed through automatic rotation; they are not used to recreate your deleted account or gameplay records.
For more information, see our Privacy Policy.